Poor CC interaction

<p>I just called to find out about my card getting delivered to a different branch than the one I previously asked for. FNB was unable to do it, which is fine I guess, but the agent on the phone made absolutely no attempt to be helpful in any way. I'm not sure if he was stoned or just totally zoned out, but it left a very poor impression, one poor enough for me to bother commenting about it here. Please monitor your agents better FNB so that calling you isn't a negative experience.</p>