POOR CALL CENTRE SERVICES 9AM IN THE MORNING

My card status is on 'soft block'. I came in to the FNB Boksburg branch for assistance. It is 9am. We have been on hold for an hour now! This is the poorest service I've ever received and it is 9am in the morning! Not even peek hours. I want my card to be unlocked. This is my money this bank is keeping from me. Unacceptable! I have been with FNB for over 20 years. I am moving to Mercantile Bank rather. Their sevices are excellent