bP
buyiswa P
1 reviews | Active since Dec 2015
02 Dec 2015, 09:37
poor call centre
I blew R150 worth of airtime waiting for my call to be answered! Once my call was answered i was transferred somewhere else and the line cut off!! Im ****ed off!!! Why dont they call back cos the lady had already taken my details!
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Dec 2015, 09:48Hello bubuphat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 825355.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 825355.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Dec 2015, 09:48
Official
Hello bubuphat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 825355.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 825355.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)