Poor Assistance over the Phone

Item: FNB (First National Bank)
Rating: 1
Author: Dominique V

Dear FNB,

Please send the service consultants back the branches because calling someone over the phone doesn't work or it is a slow and painful process. Not everyone wants to avoid the branch and sometimes find the branch more efficient.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

24 Jun 2019, 12:34

Good Day Dominique

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologize for any inconvenience caused.

Ref: ***NF

Regards,

Hello Peter Team

Tel number: ***

FNB (First National Bank)'s reply24 Jun 2019, 12:34

Official