Poor and Very bad Service

Im currently sitting in FNB Woodbridge Glen Marais. I could not get hold of an consultant who could assist me with an debit order. I phoned FNB and waited 49 min before I dropped the phone. How on earth must I wait that long just to speak to some one? And Still I did not get hold of them. Now I went to the Woodbridge Branch myself, this is the best part.... they cant help me at branch level. So they dailed me their phone, and left me there until a consultant can pick up the phone. Im currently 56 min HOLDING ON FOR A ****** CONSULTANT. just to reverse a small simple debit order, that is just a little bit above R200 so i cant do it on their app.

I do not recomend FNB. Their Branches cant help you either. They wil put you on hold... even if you are there in Person.