BU
Badservice U

1 reviews | Active since Dec 2016

02 Dec 2017, 13:11

Poor and delayed service. Switch to another bank rather

Erroneous app to do forex, then delayed response. No apology for errors and then further queries left unanswered

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2017, 09:41
Official

Hello Badservicesucks999 ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)