POOR AND BAD SERVICE RECEIVED AND STILL RECEIVING FROM FNB

"Without Prejudice"

I am now beyond fed up with FNB. Till to date I have not received any feedback from FNB except that I must forward my documents to ***. I did those countless times. Still no feedback. I even have copied the CEO of FNB in but it seems he also do not want to come back to you.

I still do not know who my business banker is, to give you an example. I am now waiting +- 2 weeks just to get an answer from FNB when my personal credit card is approved or not!

My next step is all the mayor newspapers, and I am going to close my business account with them as I am now FED UP! I also thought to open an NPC Account with FNB and switching my personal account to them. But with kind of level of service, I really do not think so.

Also, I still did not receive a letter stating that the alleged "old credit" was removed from my name as per act68 of 1969! Is it that hard just to assist a client of FNB?? Really!!!!

Like previously mentioned in my emails to the consultant, Ceo, FNB Care (I wonder what the Care part is for??) CEO ext.. I want answers and I want it today before 13:00 or I will contact all the mayor newspapers in order for all South Africans to be informed what kind of level of service one receives from FNB.