POOR ADMINISTRATION AND SERVICE

<p>I am a partner in a law firm. On the 31st March we went in to our local FNB to add me as a secondary user to our FNB Accounts. We made it very clear that my partner will be going to Canada for 6 weeks and accordingly it is CRUTIAL that I be able to transact from the bank accounts to be able to make all payments. We spent 3 hours in our local FNB branch only to realise later that I still cannot transact on the bank account. Que another 2 hour visit to FNB AND 19 days latrer Im now told it will take 10 days for them to process my online banking transaction capabilities. They just give a fat **** about our business and our ability to make payments and meet our financial needs. Way to go FNB. Go stuff yourself.</p>