CB
Chris B

1 reviews | Active since Nov 2017

02 Oct 2020, 09:57

POO SERVICE

Money was transferred from an FNB account to ABSA on sunday 27.10.2020. 11.40 am Today 02.10.2020 still waiting for Funds to reflect phoned FNB Customer on numerous occassions during this period. I am sure more 1 HOUR of talk time spent trying to get this sorted till now I cannot find resolution. Gave FNB Cusotmer service clerks on the info requested without any TRACTION.

0
Replies (5)
CB
Chris B's update08 Oct 2020, 13:27
Reviewer Update
STILL NO PROGRESS
CB
Chris B's update08 Oct 2020, 13:52
Reviewer Update
Great you send an email to an email address that was last active 10 years ago. I am not even sure where you go it from

CB
Chris B's update08 Oct 2020, 13:53
Reviewer Update
I phone you FNB Customer resolution centre .. they cant resolve the issue STILL 11 days later. i WONDER which resolution are they resoving cos its not mine. INFACT THEY HAD TO REOPEN BECAUSE SOMEONE CLOSED THIS COMPLAINT NOGAL
CB
Chris B's update08 Oct 2020, 13:54
Reviewer Update
You come across as an effective bank they reality is that you are nothing but...
CB
Chris B's update09 Oct 2020, 11:06
Reviewer Update
just phoned again STILL NO PROGRESS SAME COMMENTS FROM BANK CUSTOMER SERVICES