TB
Thahasello B

1 reviews | Active since Oct 2015

18 Jan 2017, 11:05

Pmt Honfee - Unathourised debits

<p>I just found that there is a debit that has went through on my cheque account on the 17 Jan 2017 that i am not aware of. The transaction description reads "Pmt Honfee" and the funny thing is there are no contact details on the customer service information section. Please i would like to be refunded my money back as i am not fami**** with this transaction or debit. The amount that was debited is R 75.00</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jan 2017, 11:45
Official

Good day Ms. thsello

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***