Pmt Honfee that is being debited from users' accounts.

So, my experience has been much less than stellar.

I've recently seen 2 debits on my account with the description of: Pmt Honfee. Never seen this before, and am slightly perturbed. The reason I got is: to honour transactions, and this makes no sense. On the chat option with Patrica from the "Premier Banking Service" who has not rep**** to ANY of my messages for the past 17 minutes (and counting).

FNB, is you have any shred of customer service and decency, the amount being queried is a mere pittance, but it's a lot to some people. R200 & R45 respectively needs to be reversed and placed back into my account, with addition of the charges that have incurred for this affecting my account negatively.

This is a call for a refund, or I am going to lodging a formal complaint to the Ombudsman for banking services (https://www.obssa.co.za)