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Ashton W
1 reviews | Active since Jan 2012
04 Nov 2015, 13:32
#PMT HONFEE - Insecurity Or Bank Charge???
I am wandering who this is FNB:<br> <br> <br> 31 Oct 2015<br> #PMT HONFEE 1 ITEMS ON 15/10/<br> 1 ITEMS ON 15/10/30<br> <br> It seems I am not the only person that has been effected by this, is this a charge related to FNB's services? (if so, why is it not made clear?) - if not, how is it possible that multiple FNB customers are experiencing debits going out to this so called HONFEE? is there a security threat we should be made aware of?<br> <br> It would be nice to hear back from FNB about this soon, as it is concerning to say the least.
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Replies (1)FNB (First National Bank)'s replyOfficial
04 Nov 2015, 14:00Hello Ashton713,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 805480.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 805480.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Nov 2015, 14:00
Official
Hello Ashton713,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 805480.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 805480.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
