DD
Diane D
1 reviews | Active since Oct 2011
06 Nov 2015, 08:26
Pmt honfee
R100 was taken from my account on 2/11 with the reference pmt honfee 1 ite. I only got an and notification stating that my account was overdrawn and when the transaction was deducted my account was in credit. Please explain this. I always make sure that my account is in credit and as a result of this unauthorized transaction my account became overdrawn.
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2015, 09:03Hello DianeDavies,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 806958.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 806958.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 Nov 2015, 09:03
Official
Hello DianeDavies,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 806958.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 806958.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)