GC
Gregory C

1 reviews | Active since Apr 2014

23 Feb 2016, 23:13

#PMT HONFEE

I have received #PMT HONFEE , for items that I tried to purchase however I had not enough funds in this particular card, however it was not a debit order it was simply something that declined, and still not paid. <br> <br> I personally thing it is disgusting that FNB take money for HONFEE for stuff purchase with a card and declined when it is not a debit order, your simply trying to purchase something with not enough funds and boom you get charged. if there not enough fund I simply don't buy the item or items. I could understand if it where a debit order but not a simple purchase.<br> <br> I expect a call or email back regarding this, <br> <br> here one very unhappy client.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Feb 2016, 08:58
Official
Hello Kiora,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 874789.

Regards
Complaints Resolution
Melinda Duvenhage
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