KS
Kefilwe S

1 reviews | Active since Aug 2011

03 Dec 2015, 10:22

#PMT HONFEE

So fnb approves debit orders when there isn't enough money ?n my account and then charges me R200 for it. Did I ask you to honor that debit order? What if that is a debit that I don't want?<br> then I call you and you call back with a recorded call.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2015, 11:40
Official
Hello kefilwes,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Pricing help desk who will provide you with feedback.

The reference number is 826363.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)