1 reviews | Active since Oct 2016

29 Aug 2020, 00:01

Pledge on tax returns

Hi I would like to complain for FNB not replying to my query after they have pledged funds in my account without my acknowledgement and they say the refunds have been sent back to SARS for verification which is defaming my character as this is a sign of them incriminating me. The payment was verified by SARS before it was paid out and it was even audited and I have the letter as proof which they didn't accept in order to release my funds. I use to think highly of this bank but they are not customer-centric

0
Replies (2)
's update30 Aug 2020, 06:27
Reviewer Update
I don't need an automated response I want my money back. I don't want stupid case numbers I've already lodged a cade with the ombudsman because I feel incriminated, I regret joining this ****** bank.
's update30 Aug 2020, 06:29
Reviewer Update
Reply to the email I sent not on hellopeter to make others happy, I will escalate this matter to the journalist ensuring no1 joins this bank that treats clients as ********. I want/need my money back they 48hours have passed