AM
Afrodiet M

1 reviews | Active since Jun 2019

11 Jun 2019, 13:30

Please unblock my credit card

My credit card was put on MSA and I dont know what that means. I phoned the bank and was told to sent an email. I have done that its more than 48 hours stipulated on their email. I have phoned the number for forex queries and was on HOLD for 25 minutes. What is frustrating is I have never used my cards anyway outside SA so I dont know why they were blocked in the first place. someone please call me back with feedback on my complaint.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jun 2019, 16:01
Official
Good Day Afrodiet Mabveni
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: ***