1 reviews | Active since Jun 2009
Please stop asking how you can help, when you have no intention on helping!
"How can we help?'
How about starting by honouring agreements with clients? And keeping promises made by employees?
Deeply disappointed by FNB. They are making a difficulty financial situation even more difficult. NOT my idea of helping at all!
Good day Andrew,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have reviewed your account and noted that the transaction had been reversed, however your complaint had been referred to FNB Debt Review to investigate why the debit was deducted in the first place. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Andrew,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have reviewed your account and noted that the transaction had been reversed, however your complaint had been referred to FNB Debt Review to investigate why the debit was deducted in the first place. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)