MM
Mthabisi M

1 reviews | Active since Jan 2014

23 Mar 2017, 09:57

Please sse a different Courier Company

<p>On the 17th of March 2017 i recieved an sms from CCD couriers cornfirming that they have recieved my bank card. I've been waiting for the card to be deliverd to me but i've heard nothing from them. Today is 23 March 2017 a full week later and i've had nothing from them. Why does FNB use this urealiable Courier company? Please FNB use a better courier companies like Mr Delivery, I'm complaining because this is the 3rd time this has happened to me.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Mar 2017, 10:05
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)