Please return my funds !!

<p>On Saturday I had to use a Standard bank AtM to withdraw from my FNB account. Instead of getting the money from the ATM, i got a slip and an sms from FNB notifying me of a technical error that has occured and transaction reversed. I went to an FNB branch to confirm this and was told by an FNB consultant that the funds will reflect in my account but could not give a turnaround time. Yesterday afternoon I called FNB call centre and spoke to a Tsepiso. He told me that the funds will not be reversed because there was no money withdrawn. however my balance is still R650 less. Is FNB *****ing from the poor? on Saturday the FNB consultant confirmed that the funds were deducted, yesterday I'm told they were not. Are these employees not working off the same system? FNB please reverse my funds as your sms has notified me Saturday.</p> <p>Acc ********** 9176 </p> <p>Nonhlanhla Sharon Zondi ********** 805082</p> <p>Contact ********** 853</p> <p> </p> <p>Looking forward to your prompt response.</p> <p> </p> <p>Regards,</p> <p>Ms NS Zondi</p>