Please replace the ATM

Item: FNB (First National Bank)
Rating: 2
Author: rinette M

More often than not, the ATM at Boulevard Sqquare, Protea Heights, Brackenfell is out of order. When it works, it is extremely slow. The glare of the light makes is very difficult to see what is on the screen. Please, won't you consider replacing the ATM with a better one? Thank you.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

10 Feb 2016, 10:37

Hello renay,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 865847.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply10 Feb 2016, 10:37

Official