LD
LAbbygail D

1 reviews | Active since Aug 2014

17 Mar 2015, 13:24

please remove me from your system

hi there<br> <br> I app**** \online"for a cheque account for which I was approved<br> Upon collecting my card - I was told I still need to be in a bank waiting in a que and filling out paperwork<br> I was happy to do so<br> The proof of residence I had was not suffucient - twice<br> even after explaining I DO NOT have a postal address<br> or any accounts currently that would reflect on any kind of statements<br> Further more my partner signed a letter for me with our utility bill with the physcial address stated slightly differently - i was told again to come back and waste another 90 minutes of my time in a bank<br> <br> I have opened an account elsewhere - within 40 minutes and no paper work<br> Please remove me from your system as I asked your consultant to cancel this account that day 4 weeks ago<br> Please stop sending me notifications to collect my card I am no longer interested in opening an account with FNB<br> <div><br></div><div><em>(Supplier name changed from Fnb Insurance Brokers to First National Bank by Hellopeter.com)</em></div> """

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Mar 2015, 08:54
Official
Hello davidslact,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)