1 reviews | Active since Aug 2013
Please release reserve funds
Hi FNB
Please release amount of R6243.30 from Airbnb, the host canceled my booking.
Hi Lusanda, A refund of R6243.30 ZAR has been issued to your credit card (VISA 9818) for reservation HMKP3TKBA5 at Sunny flat (you originally paid R6243.30 ZAR). While this refund is immediate on our part, it can take up to 15 business days for the funds to reach your account. Thanks, The Airbnb Team
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)