Please refund and close account

This seems to be a usual thing for FNB to withdraw money from their clients Accounts. On the 21st of January they deducted money from my account without my permission or authorization. I made payment arrangement with the collection department.<br> This morning an amount R2527 was again deducted from my account!! I called the ombudsmen query department who said they will refer the matter to the loans department supervisor, i have still not received any feedback. This is mere violation of privacy!! The fact that someone can access your account and do as they please!! Tomorrow i need to pay my daughters term fees and guess what? FNB has taken money from my account!! as a result it means my daughter will not go to school tomorrow!!!<br> <br> PLEASE REFUND MY MONEY!! I DID NOT AUTHORIZE FOR YOU TO DEDUCT MONEY FROM MY ACCOUNT ACCEPT THE AGREED R400 montly!!!!!<br> <br>