BF
Bernina F
1 reviews | Active since Aug 2009
12 Nov 2015, 12:34
Please read the complaint before responding
Hi,<br> When you bill the budget payments every month, it is transferred to the straight facility and therefor the limit is affected. So these transactions are not sent on SMS, so I don't know when you do the billing, so as a result, I only know how much is available from my last transaction. I can't understand that is concept is so difficult to explain and then I get the wrong answer in return.<br> <br> So, either send these transactions also on the SMS or reverse the R8.00!<br> <br> Regards,<br> Bernina Fischer
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Replies (1)FNB (First National Bank)'s replyOfficial
12 Nov 2015, 13:02Hello hello1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 811236.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 811236.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Nov 2015, 13:02
Official
Hello hello1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 811236.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 811236.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
