PLEASE JUST RATHER CLOSE MY ACCOUNT

No feedback over a month.

i have opened a account via a promotion. The clause was that its 3 months free banking. the first month my 200 rand banking fee was deducted and i was told that only when my salary has been paid into the account. but this was not stated in the clause as i wanted to try out FNB for the 3 months and make the decision from there. i had a few issues starting off but now i am not getting any feedback from the agent and from FNB . i have tried everything and i just get a we will see what we can do and we will get back to you... for now i have given up and want FNB to close my bank account with immediate effect as this has been the worst bank to start off with..i have issue with my current bank but would rather stay with them .