sS
sashna S

1 reviews | Active since Nov 2015

04 Oct 2017, 14:56

Please improve your service

Im sitting over an hour for a bank statement please improve your service or train your staff as its not the first time - my card was swallowed once and i sat for 2 hours to block it so unprofessional!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2017, 15:21
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)