1 reviews | Active since Sept 2016
Please help me recover my airtime money , I beg you
<p>I accidentally recharged the wrong number ( ********** 401 ) instead of my own number which is ********** 404 via the FNB app. I phoned the FNB app call center in minutes to ask if it can be reversed , but the call center agent Karabo said there is nothing he can do. I am really desperate as I am earning a living through making sales on my phone and this leaves me in a sure situation. Please Help !!!!</p>
Good day Mr. lionel-krieger
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. lionel-krieger
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***