XM
Xoliswa M

1 reviews | Active since Sept 2012

25 Jul 2016, 10:16

Please help me!!!!

<p>I erroneously made a R7000 transfer into a credit card account which I am unable to access because it was handed over whilst I was unemployed. I have an arrangement in place for this account and have been payi g the monies in as arranged. Thats my salary I need it to cover my other monthly s=expenses. Please please please... I have contacted both the Melrose branch and the call centre TWICE and no one seems to be able to help let alone understand what my needs are. This will cropple me!</p> <p> </p> <p>XNM</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jul 2016, 10:48
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 973628

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)