kP
kidwell P

1 reviews | Active since Mar 2009

10 Mar 2015, 07:51

Please help

I have a loan account with the bank and my account has been handed over to collection . I have made payments via the ATM and have proof payment but I have transfered the funds in a wrong account . I went to the branch in Katlehong asking for assistance but a lady told me she cant help. If my bank cant assist me who will be able to trace the funds that I have deposited.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2015, 08:58
Official
Hello kidwellp,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 642231.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)