Please give my number back

Where to start?

It took 2 weeks to port into FNB connect with alot of screaming and shouting and at a huge financial loss. Poor service, messed up invoices and double debits.

Now I would like to port out to Telkom with no success. I downgraded to prepaid in November 2017 to enable my porting. It is now April 2018 with no success.

The call center is useless and can only escelate to admin. That is if they don't cut you of or the call drops due to poor reception.

The admin will "phone you back to resolve your issue". They never do...

I have spoken to 17 agents and each and every reply I get is different. Sometimes i owe FNB R9350 on a prepaid package, Makes sense... Sometimes i am not on prepaid anymore, Sometimes.... what ever the agent can imagine.

Escelate the matter. No response. Complain on Hello Peter and you get generic feedback with a reference number wich means nothing. No follow up. Nothing resolved.

FNB can I please have my number back! I wont bad mouth you or destroy your slogan or move to another bank... I will pay you! I will pay you to have my number back.