1 reviews | Active since Dec 2016
Please give me my money
<p>I was having a bond house with FNB Smartbond and it was settle on the 24 February 2017 and to my supprise FNB deducted the amount of R3508.23 on the same night.</p> <p>i called their call centre and i was told that it will the escalated and an agent will contact me over the weekend but all was invane.i sent my statement showing the amount paid to FNB but they said they cannot see that amount and now i want to know where is my money?</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
tel number: *** (option one)