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shahzia S

1 reviews | Active since Sept 2016

28 Nov 2019, 16:56

Please dont switch to FNB ever!

i have tried contacting FNB numerous times and left a number of complaints and no one has reached out to me to resolve this matter. After my traumatic theft experience and money ****** out of my account, which FNB still hasnt bothered to assist me with. now i have a number of other transactions going off my credit card that are not authorised by me- i still cannnot get anyone to look into what is going on. how can FNB operate like this?!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Nov 2019, 10:13
Official
Good day Shahzia Soomar,  

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.  

Regards, Hello Peter Complaints Team 

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