PLEASE COME COLLECT YOUR JUNK

I bought a SMEG washing machine using my eBucks points in January 2017. The machine did not work properly as the washing drum inside vibrated violently when I use the machine. I was not sure of the problem until after a few washes - no more than 10 - I decided to call eBucks in June/July about the problem so they can fix the machine or exchange it. Since I called to complain until today, there has been no positive response. All promises to collect the machine have come to nought. They tried to pass the buck to the supplier and told me the supplier will be in touch about the problem - supplier never called. I call eBucks every week for the past 3 months and all I get is promises, promises.

Now all I want is for eBucks to collect the machine and keep it. I don't need it becuase it is of no use and is junking my house. I need the space. I hope they will just come fetch the ****** things because looking at it standing makes me want to get violent.