Please CLOSE my account

Item: FNB (First National Bank)
Rating: 2
Author: Sizakele M

I requested for my account to be closed over two months ago. This, due to the fact that there was an unknown unauthorised debit order that was going through each month. I requested for an investigation but was told that I would have to reverse the debit order each month at a cost! <br> I ultimately requested that my account be closed and it's still open. Please close it.

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Replies (1)

FNB (First National Bank)'s replyOfficial

27 Nov 2015, 15:57

Hello Sizakhele,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Account fulfillment who will provide you with feedback.

The reference number is 821773.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply27 Nov 2015, 15:57

Official