1 reviews | Active since Jul 2015
Please close duplicate account
<p>hi guys. I app**** for an overdraft online, however when i logged in to start the application it created another cheque account instead of linking to the cheque account i have already. Nonetheless, I spoke to a consultant who assisted telephonically with the overdraft however, i am still stuck with this open account. I have advised your couriers not to deliver the card. I do not have time to close the account at a branch, could someone please resolve this and close the account? Its the account number ending with 9404. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)