NS
Nonkululeko S

1 reviews | Active since Jun 2015

26 Jun 2017, 15:33

Please clear my account and name with you and Vodacom

<p>I am soo angry with FNB, i took up a contract after your agents contacted me and they **** to me when they sold the contract, i have been quering this issue since November 2015 and i would have expected that it will be solved now but Nooooo you have put my name under debt review.... Please clear my name under accounts... The supervisor i last spoke to 2016 said they picked up the call and they heard their agent lie and said a contract is R100 a month but it turned out to be more than that.... i expected this to be closed as promised and they re imburse me as promised for all those months they have been deducting money in my account. i am soo angry and dissapointed at FNB. i used to looove this bank but these issues i have been encountering with you guys im disgusted.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2017, 16:27
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)