1 reviews | Active since Jun 2012
Please cancel the bank account like i asked - i shouldnt have to beg
i called the call-center, I advised the consultant that there is ********** debits running on my account and everything its a new reference number,, I asked him to cancel the account.... noooo the consultant decides to cancel the card ... ? (I have the card, the card is not the problem) that's not what I asked for,, now every-month I'm still being billed for bank fees and charges which I would never have been billed if the account was cancelled -- LIKE I ASKED ... please cancel the accounts - like I asked - why must a person beg to cancel their own account??
Good Day Ms. sjmdima
Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the Telephone banking segment for investigation and feedback to yourself.
Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.
Thank you again
Kind Regards
FNB Hello Peter Desk
Rahim Salamaan
Hello Peter Service Recovery Consultant
***
Good Day Ms. sjmdima
Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the Telephone banking segment for investigation and feedback to yourself.
Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.
Thank you again
Kind Regards
FNB Hello Peter Desk
Rahim Salamaan
Hello Peter Service Recovery Consultant
***