Please advise customers correctly

Hello FNB

I just got off the phone with the contact centre and received no assistance from the consultants ,and was told that if I want to send a request or a complaint I can do that after a 33 minute call.

Kindly assist

Please advise why on a ebucks personal account rewards programme there are 10 options available for use namely (buy,detailed balance,account information,account settings,statement history,self service, my benefits, earn ,spend, partners)and on the business account rewards programme there are only 4 available for use namely (buy, detailed balance,account information, account settings)

The issue is the spend option/tab has to be added on the e bucks for business account enable certain functionalities, there available ones are limited for a business profile please have look at this and would appreciate a call back

Regards Matshepo