AO
Afeez O

1 reviews | Active since Nov 2019

20 Jul 2023, 16:38

Please activate my account or allow me transfer my money from your problem account

PLEASE FNB, whoever is the monitoring spirit in charge of my account must just stop stressing me and if that is a problem for them to do, kindly allow me to take out my money or transfer my money to my standard bank account. This is going on for weeks and it’s unacceptable. Somebody in your bank doesn’t know what their job description is and I shouldn’t be the one paying for their incompetence. It is either you activate my account now and enable me to continue enjoying a seamless transaction or kindly allow me to transact and just transfer all my money to my standard bank and then you you can go ahead and close your problematic account.

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Replies (1)
AO
Afeez O's update22 Jul 2023, 00:47
Reviewer Update
Thank you very much for your swift intervention. I am happy to say that my account is ok now and I can make transactions without any problem. However I do not appreciate the card replacement fee that has been charged on my business account. A -130 ZAR card replacement fee was charged on my account on 21 July which should not be my responsibility and I think FNB is trying to cheat me. I didn't cancel my card and I don't know why my card was canceled. So if I request for a replacement card FNB must be responsible to issue me a full replacement at no cost