Playing with people's livelihood

It's been extremely sad having to watch my father struggle to get hold of FNB to apply for a payment holiday. He has a small business and work has been almost non existent the last month. Now going into lockdown at the time of the month where he usually makes money- we are left in destress. All the call centre/ bank says is that they cannot comment. He has always been a good standing customer. This dispite it being published "FNB has also displayed their willingness to support small and medium enterprises (SMEs) customers who are dramatically financially affected by the pandemic."

What happened to how can we help you. If you haven't released anything about how you will assist your loyal customer?!

Please get in touch.