1 reviews | Active since Jun 2016
Platinum banker
<p>So I was contacted by FNB a few years ago to switch my banking to them which I did. Was then upgraded from gold platinum. My accounts are always up to date yet when my.income decreased a bit they tell me I don't qualify for a R199 laptop deal. News flash FNB has my accounts ever Been in arrears. I have a smart device.package Edwalton which finishes end June which is R299. This is unreal as you email me to tell me I don't qualify yet they approval mail says otherwise. Perhaps I should switch back to nedbank as they valued my business. </p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 946699.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 946699.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)