RV
Riaan V

1 reviews | Active since Nov 2015

30 Nov 2015, 20:58

Plat cheque

I have app**** online for a platiun cheque account. I was told that in 60 days from opening the acc that i will receive R50 airtime. Got my card its gold cheque acc 99 days later no free airtime. Fals advertising. Will contact banking ombuds

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Dec 2015, 08:47
Official
Hello Riaanvorster73,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 824291.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)