1 reviews | Active since Feb 2010
Pity you cannot allocate negative stars because TODAY is the day you would would get them all!
Pity you cannot allocate negative stars because TODAY is the day you would would get them all!
I have had it! In a space of 3 weeks you have managed to aggravate me to the point where I am about to walk into the closest FNB branch and close every single one of my accounts with you. Go into my profile, I dare you, count them, there are 8 accounts in total!
3 weeks ago, one of your sales consultant called me, letting me know that I "qualify" to be upgraded to a private client on my cheque account and credit card. Because of his lack of double checking the facts, my WHOLE profile has been messed up!
From having 1 credit card, I now have 3, from not having a petrol card in years, to being called 4 times to arrange a delivery of the card, even after I said I did not want the card, the courier company arrived less than 10 minutes ago with the card! From being able to bank on line, to my profile being deactivated, from received sms's on every transaction on any of my accounts to not receiving any at all!
Doesn't matter who I speak to, consultant after consultant after consultant, no-one takes ownership or responsibility to bother to even try and resolve any of the errors on my profile!
I am done!! 20 something years of loyalty clearly means NOTHING to you!
