NS
Neliswa S

1 reviews | Active since Mar 2009

03 Apr 2019, 12:48

****y service yet again

I've had it with fnb.

Another disgusting service caused by your own stupidity and I'm paying for it.

You went and took R5k from my account and yet again I'm unable to pay fir my ****** medical aid. I'm told that my refund will take 5-7 working days. I don't have that ****** long.

After being sent from pillar post on Friday and Saturday and being told all sorts of **** I ended up in freaking hospital due to a threatened miscarriage. Yes, I almost lost my baby due to your fackin incompetence and bull****.

You're the worst bank ever. I want my damn money NOW!!! And not this nonsense about 7 days because there is someone who can override and authorise immediate payment. Just stop being a $$holes with people's money.

I really wish that all you fnb people from your useless debit order reversal to your loans collection can all go to hell. Yes those are the people I was being shipped back and forth to on Friday and Saturday with no damn luck.

My medical aid is still not sorted and I have to see the doctor again to rule out a high risk pregnancy caused by yourselves. You inconsiderate inhumane animals

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2019, 16:00
Official
 Good Day, 
 Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)