****ED ****ED ****ED

I am not happy with FNB, I have raised this issue on many occassions with no help. THey always deduct bank charges and other additional charges way after my payment date which is the 25th of every month. On the 29th April i had almost R300 in my account, the following day it was gone and I had negative R309, there was an unauthorised debit order of R99 which i reversed and to my surprise it was again deducted this morning by montly O/D fee and INT ON DEBIT BALANCE which i do not understand why they didnt deduct n the 25th. I do not not what happened to the R300 I had on the 29th; whatever deducted why not on the 25th. I have also been preaching to them to deduct their funeral over on the 25th but they always deduct on the 26th. The loan and bond payment I have with them always deduct on the 25th I do not know why only the funeral cover on the 26th. All I want is for everything to deduct on the 25th of every month because they just mess my savings and credit record. I have been holding on the line for more that 30minutes to speak to a consultant. I have sent an email on the 01st and no one responded to it.