****ed off client

****ed off really can't believe that had open a ***** client that took place on the 20.06.2015, there were people swiping using my account while I have the card with me.<br> Just called the ***** department really can't believe that I was transfer to 3 different agents whom all couldn't help me at all, then they have a nerve for me to rate the service which service really?<br> <br> When I talk this ladies they telling me this was not an open case ad it must be dispute case my question to them is why should Dispute something I don't know and I had all the document and the cad was with me fnb took the card and made copies before they cancel the card now am told the case was not open. what is that? Why was I not even told that I stand no case or whatever the case maybe?<br>