LR
Lutfiya R

1 reviews | Active since Apr 2017

28 Aug 2017, 07:27

****ed off

My card was declined 3 times when I tried to pay for a customers order online yet I have funds in my account & now FNB is not willing to sort it's mess out. They have robot rbjacobs messaging me with no help whatsoever. The amount of complaints on their Facebook page is unreal. I'm going to open a new account at ABSA or Nedbank. Thanks for the stress FNB.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2017, 12:01
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is *** .

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)