vR
vincent R
1 reviews | Active since Sept 2015
22 Sept 2015, 12:32
****ed of by next consultant after a good service
i work on the remote area where mostly call FNB for assistance...i always go through the verification without any hustles only today to come across a retarded consultant /to a point where i ended confirming all the addresses i stayed but none of them were correct..<br> i have never banked with anyone, but this coming weekend i am terminating my two accounts with you guys<br> SIMPLE THING CHANGING MY CELLPHONE BANKING NUMBER WHICH I DID BEFORE WITHOUT ANY PROBLEMS....<br>
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
23 Sept 2015, 15:06Hello vtrakodi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 764472.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 764472.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Sept 2015, 15:06
Official
Hello vtrakodi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 764472.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 764472.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)