1 reviews | Active since Aug 2018
****ed
I app**** for a cheque account on the 11th July, but till this day I have not received my card. I struggled at the end of the month of July to make transactions and withdrawing money from my account. I am receiving my salary next week and don't want to go thru the same thing over again.
Mind you ewallet is pricey and I cannot increase my card less withdrawals.
I went to the branch but they could not help me.
Good day Rovelyne,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Rovelyne,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)